If you triggered an alarm and did not receive a text from the system before our dispatchers called, you may have opted out of receiving texts from us by texting the single word ‘Cancel’ or ‘Stop’ to our number.
This is a valuable carrier feature that protects you from spam texting, but we’re in the business of keeping you safe … not the business of spamming you.
To turn our number back on, go to a past text from us and text “Start” to that number.