If you couldn't find the answer to your question in our Help Center, don't worry! There are multiple ways you can get in touch with our customer support team:
Click the blue chat bubble in the bottom corner of this page to send us a message, or
In the Noonlight app, send us a message by opening the menu and tapping on Customer Service.
While we don't have a dedicated customer support phone number, you can still send us a message, and if your question or issue can be resolved more effectively on the phone, we'll be happy to schedule a call with you.
If you have an alarm system or device that Noonlight professionally monitors and you're experiencing an issue with your device, we recommend contacting the company you purchased the device from for help. However, if you're unsure which company to contact, please feel free to message us, and we'll help you figure out the best way to get support for your device.
Have feedback or an idea you want to share? We'd love to hear from you! It's feedback from users like you that enables us to improve and help people feel even safer!