How the new widget works (iOS versions 17.5 and above)
To send help to your location, just tap the corner of the "Send Help" button to "unlock" the widget, and then tap "Send Help". An alarm will be triggered, and a live agent will text and call you to ask about your emergency. If you confirm you need help or don't respond, the agent will dispatch first responders to your location.
If you don't need help, just tap "Cancel" on the widget. You'll be taken into the Noonlight app where you can enter your PIN to cancel the alarm.
How the legacy widget works (iOS versions below 18.0)
You can control how easy it is to access Noonlight from your lock screen. For the fastest way to Send help!, keep your Noonlight widget unlocked by tapping Show More. Or, if you're worried about accidentally hitting the button, keep your widget locked (Show Less) until ready to use in an emergency.Β
Note: Unlike using the button inside the Noonlight app, there's no 10-second countdown after tapping Send help!
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βAccidental alarm? No problem! Tap Cancel and then enter your 4-digit PIN to cancel the alarm.
Still have questions? Send us a message and we'll be happy to help.