We're never upset about a false alarm because it means you're OK, and we do not charge for them.
Some cities and counties charge fines for false alarms from burglar/security alarm systems. One way you may be able to avoid or reduce false alarm fines is by obtaining an alarm permit (if required) before activating your system.
If you've received a false alarm fine from your city or local law enforcement agency, we may be able to help you appeal the fine or, in certain cases, cover the cost. You can find out how to contact us for help here. Please share the phone number associated with your account and a digital copy of the false alarm invoice. We'll determine if/how we can help on a case-by-case basis.